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License #49682

Proudly Serving Massillon, Ohio, and all of Stark County And The Surrounding Communities

It’s ComfortPro Heating and Cooling, but you can call us Comfort Pro, either way you’re in good hands with this family-owned business! We have over 110 years of combined experience! The team is dedicated to providing the best possible HVAC solution for your home or business. We believe quality craftsmanship and professional work ethic. We proudly serve Massillon, Ohio, and all of Stark County and the surrounding communities, including Canton, North Canton, Akron, Canal Fulton and Navarre. 

100% Satisfaction Guarantee & One Year Buy Back Promise

ComfortPro we are committed to outstanding heating and cooling services, and we know our customers deserve the best service. Our 100% Satisfaction Guarantee Policy covers all of our HVAC services, including:

  • Heating and Cooling Installation
  • Emergency Repair Service
  • Preventative Maintenance

We stand by our work and promise to deliver excellent service or your money back. When you choose ComfortPro you choose peace of mind.

Heating

Don’t let the cold weather get you down. Our service professionals are here to repair or install a new Furnace, or provide preventative maintenance on your current system, so that you and your family are ready for the cold.

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Cooling

Beat the heat by having your AC system checked routinely, repaired when needed or by having a new AC installed by the professionals at ComfortPro. Be prepared for those hot days and avoid costly repairs by calling us to schedule an appointment to get your system checked today.

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Indoor Air Quality

Don’t let poor air quality impact your family. Good indoor air quality (IAQ) is a critical component to you and your loved ones health and well being. Here at ComfortPro we are happy to provide free in-home consultations with our IAQ specialists. See if our air cleaners and air purifiers are right for you.

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HVAC Maintenance

An annual maintenance appointment is the best way to ensure that you are prepared for every season. By investing in our Service Agreement you are taking preventative measures to avoid emergency repairs. Call today to learn more.

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Financing

Financing programs for your budget. Through our financing programs, we offer several options for financing your new HVAC system, subject to approved credit. Contact us to find out which financing options are right for you, or to learn about special financing promotions.

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See What Our Customers Have To Say...

StevenSteven
00:33 24 May 24
This is my fourth time using ComfortPor. I’ve had rentals for the past 18 years and this is by far the best HVAC company I’ve worked with. Very easy to schedule with, extremely organized, and professional. Never have I seen a company have someone over within an hour to fix an air conditioner. I look forward to working with them in the future.
Kim AckermanKim Ackerman
18:40 23 May 24
Absolutely the best around. Customer service is 100% They stand behind their work and go out of their way to accommodate you. I recommend them 100%!!!!
Jeana MunsonJeana Munson
17:12 23 May 24
This company was top notch from the beginning. Thorough explanation, efficient, considerate of our home, and passionate about their work. Every employee that I encountered were kind and caring. Highly recommend ComfortPro.
Joel DineJoel Dine
03:16 23 May 24
My wife Marty and I can not be any more satisfied installers excellent price reasonable owner a delight to work with will be happy to recommend. Thank you Joel and Marty Dine
Ajit “Aj” PatelAjit “Aj” Patel
15:35 22 May 24
Caroline KronCaroline Kron
13:01 22 May 24
Great company to work with.Always on time and very professional
Patti BoordPatti Boord
11:51 22 May 24
From the start, we were very impressed with ComfortPro Heating and Cooling. When we called, we were met with a friendly person, who answered our questions and got a technician out to our house the same day. Most places do not even answer the phone anymore. The technician (Alex) was very helpful, friendly and knowledgeable. He got us up and running, and explained our options. When it's necessary for a new heating and cooling unit, we will be using ComfortPro. I highly recommend them as they are top notch and professional.
Tucker BethemTucker Bethem
23:41 20 May 24
Very helpful from the first call to request service to the unfortunate news that our old AC unit needed replacing. Alex diagnosed the issues quickly and provided detailed explanation on all the reasons he made. I definitely understand why they have very happy customers including several people i know in my neighborhood.
Mary ColeMary Cole
14:06 20 May 24
Very happy with company as a whole, from the owner, to communications, to installers. Highly recommend
Lisa TreenLisa Treen
18:43 09 May 24
ComfortPro Heating and Cooling.just completed installation of our HVAC system. Sokol did a thorough job measuring and explaining our options. We got a good and fair price on the system (we got 4 quotes). The installers were great. They worked quickly and didn't leave any messes. They even filled out all the warranty info for us! Everyone in the company was friendly and good at getting back to us on any questions I would highly recommend them.
Becky CraigBecky Craig
01:13 08 May 24
I am so glad I called comfort pro. Both Will and Fred were extremely professional through out the whole installation process of my new air conditioner. Everything was as neat as a pin before they left. Fred also explained what was done inside with the furnace. I have had a Bryant furnace for eleven years, and now I have a Bryant air conditioner matched up with it. Shouts out to Sokol too.
Rose WagnerRose Wagner
13:04 07 May 24
ComfortPro Heating and Cooling installed a new Bryant Preferred 96% furnace and added a few things we needed. They also in the in-law suite another furnace, installed Honeywell Whole-House Air Cleaner it traps and filters up to 96% of airborne particles and contaminants passing through the duct system. Also Installed WaveR self-cleaning air purifier also duct seal the return and around the furnace. All employees were very knowledgeable and friendly. I sure would recommend ComfortPro Heating and Cooling I give them a 5 + star rating.
Stacy AdamsStacy Adams
20:30 03 May 24
Knowledgeable technician! Great service!
Sarah Michelle BeltzSarah Michelle Beltz
17:39 03 May 24
Kind, punctual, honest and gave me the facts! Used a coupon so a great value for the service as well! Will be calling for estimate for a new unit as ours is 25 years old!
Julie HeaterJulie Heater
15:29 03 May 24
Just called in the morning and was able to get same day service due to an opening but very pleased with the service call and look forward to continuing business with our maintenance plan
Cassandra HuntCassandra Hunt
12:06 03 May 24
Excellent communication, got there when expected, tech very knowledgeable!
Paul RoadpouchPaul Roadpouch
12:25 01 May 24
Absolutely PROfessional!!! A/C & furnace install, along with a few odds & ends, where completed in the time frame promised, without any hiccups, and cleaned up after as if they were never here. The owner "Koli" is extremely polite, knowledgeable, and passionate. This company will NOT disappoint! Everyone there from Lisa on the phone, Ray with the cameras, Lindsey, Fred and Will, all have a feeling of a big family that work very well together and love what they do. Thank you ComfortPro!!! Best wishes to you all!!!
Bob OberlinBob Oberlin
12:01 30 Apr 24
Very good service and would highly recommend!
Becky JohnsonBecky Johnson
11:18 28 Apr 24
Parish Hall New Split Units are now installed and as alaways a quality job completed on time.
Steve MearsSteve Mears
19:26 24 Apr 24
Tiffany ShorttTiffany Shortt
14:03 19 Apr 24
DianaDiana
05:57 19 Apr 24
These guys were recommended to us off of Facebook marketplace by consensus, they came out checked our furnace that had stopped working and had it fixed that day very reasonable prices, knowledgeable staff and they were quite friendly. I would highly recommend them to anybody!
Michele GentryMichele Gentry
18:24 17 Apr 24
Emergency service (air conditioner stopped working) arrived in 2 hours. Took care if issue. Completely satisfied.
Sharon AlexanderSharon Alexander
21:00 16 Apr 24
Alex was on time and VERY professional. I would HIGHLY recommend this company. Great service and friendly staff
Tom DupaskiTom Dupaski
21:50 10 Apr 24
They never disappoint!
Vicki BourquinVicki Bourquin
19:58 10 Apr 24
Great customer service!Thank You
Becky JohnsonBecky Johnson
17:12 08 Apr 24
What a wonderful company. Very professional. Alex was our service gentleman. He was very Thorough gave a report before he left. Was on time.Would highly recommend this company.
nvr cooknvr cook
16:52 04 Apr 24
Alex was out to do the summer A/C maintenance. As always, very kind, informative & efficient!I have to say, I was driving the other day & saw a ComfortPro sign in someone’s yard. It made me smile because I knew someone just got great service!!
Paula ThomasPaula Thomas
13:50 04 Apr 24
Technician was very polite and thoughtful checked my units. Did in a timely manner.
Tom RussellTom Russell
03:02 04 Apr 24
They do excellent and timely work. Very neat and nice. They are very reasonable and stand behind their work. I recommend them highly!
Casey GarnerCasey Garner
14:25 02 Apr 24
Had tankless water heater, furnace and air all installed last June. Company came out for yearly descale and maintenance. Professional, on time, and great service.
Lynn MutersbaughLynn Mutersbaugh
00:55 26 Mar 24
My 94-year-old dad needed a new furnace and A/C installed. We chose ComfortPro Heating and Cooling and are so glad we did. They made sure they got the furnace installed in a timely manner, so my dad wasn't without heat. Their entire team was top notch from start to finish and our family would highly recommend them!
Brianna BeadlingBrianna Beadling
16:31 25 Mar 24
This company is so thorough and honest! They provide the absolute best service. Thank you ComfortPro Heating and Cooling!
Mahmood SoormaMahmood Soorma
17:32 21 Mar 24
Very Professional and excellent work.
Steve YoderSteve Yoder
19:13 13 Mar 24
The installation crew was friendly and they did a nice job with the installation. They cleaned up after themselves. I enjoyed meeting Steve Smith and Matt Smith.
James PohlodJames Pohlod
13:01 08 Mar 24
ComfortPro did a great job communicating with us through the process. On the day of installation, the crew showed up on time and were friendly and professional. They delivered exactly what was agreed to in the project scope.
melinda parksmelinda parks
23:50 28 Feb 24
I called about four furnace repair companies on a Friday night when the original 1936 Sunbeam furnace quit working. All the other companies told me due to the age of the furnace, I would have to wait until Monday for anyone to come and take a look at the furnace. When I called ComfortPro, Sokol answered the phone, not an answering service. He took the time to talk with me. Even though I already knew that the furnace would need to be replaced, Sokol came out with heaters, inspected the furnace, and as I suspected, we needed a new furnace. He left us with some heaters so we weren't to cold. While discussing the options with my dad, who has demential, was very patient and answered all of our questions. He took the time with my dad to make sure he was comfortable with his decision. Dad asked for a military discount and a reduced price, Sokol gave him the military discount. At the end of his visit, even though his wife and young children were at home, he took a few minutes out of his night to talk to my son, which he did not have to do. I am so glad that they sent Fred to install. He dealt well with my dad and son while they were here. All around, everyone was very professional and went way above and beyond. After all was said and done, the initial quote was accurate. I went in today to make the final payment after all of the work was completed and expecting there to be some kind of unexpected expenses. There were none. the quote I was given was what I paid. So very impressed with ComfortPro. I definately reccommend them and will use them in the future.
Maria HelscelMaria Helscel
23:55 27 Feb 24
The most PROFESSIONAL & CLEAN installation we have ever had! Everything from start to finish was overseen by the owner. The installers are so professional & quiet. When all is finished the owner does a post install inspection to ensure it meets his standards which are impeccable! His office staff communications are wonderful! Amazing experience! And the finished product is beautiful! Thank you Koli & Crew 😊
Beth TBeth T
01:02 23 Feb 24
So glad we chose Comfort Pro to install a new furnace and A/C system. They were all very professional, friendly and respectful.Not only did they do a awesome job, but they found a few things in our home that could of potentially caused a fire. I feel very blessed that Fred and Sokol found these problems and addressed them. I highly recommend their services, thank you all so very much!
Tom QueenTom Queen
21:05 22 Feb 24
Excellent service. They installed a new furnace and a/c. Very professional from start to finish. Tech installers were polite, efficient and informative. I would give this company my wholehearted endorsement.
Thomas SnowThomas Snow
12:39 21 Feb 24
Highly recommend ComfortPro! Alex came out promptly, efficiently yet thoroughly diagnosed our furnace issues, gave us several repair/replace options, then let us make our own decisions. Lisa in the office was efficient and helpful, the installers were clean and professional from start to finish. Sokol’s visit to follow-up was thorough and informative. We feel like we were involved and kept informed throughout the entire process. Again, I highly recommend ComfortPro - you will not be disappointed!
juliewastakenjuliewastaken
03:21 19 Feb 24
Very professional and handled the situation well!
John V. BogginsJohn V. Boggins
14:03 17 Feb 24
The furnace in our recently purchased home stopped working in the middle of February. The owner of ComfortPro, Sokol Durici himself came down immediately and quickly found the problem. He took the time to explain how the furnace worked and why it stopped. Even though it was a Friday evening he insisted on getting the part and fixing it then.Truly outstanding service.
ed grimmed grimm
15:57 03 Feb 24
There is reason ConfortPro has all 5 star reviews. To be honest at first I thought that at least some had to be fake. We 2 jobs done at two different houses. Both jobs 100% 5 star work. The owner was there personally at the start to make sure everyone knew what was going stopped by multiple times while the job was in progress and then came back after to check everything. I can not express the knowledge, care and attention to detail everyone of these professionals preform with. If you are reading reviews to see if you want ComfotPro to do you work, stop right here and call them! Every other contactor I have ever delt with can take lessons from these guys. I am beyond impressed.
Chad BradleyChad Bradley
03:39 02 Feb 24
My furnace was acting up yesterday. I did a quick Google search for a local reputable furnace repair company late in the afternoon and hit on ComfortPro right away. I submitted a contact request on their website and received a call a short time later... I wasn't expecting to hear back until today, so that was a pleasant surprise and certainly set the tone for the how responsive they've been. They got me on the schedule today for a service call that fit my availability. I appreciate the level of communication and the text eta message with a photo of the responding service technician is a nice feature.He arrived on time, was respectful, professional, and very knowledgeable. He made a few fixes to my aging furnace (31 years!) to keep me going, then talked to me at length about options and prices for a new furnace and a tankless water heater at my request. I got a quote in my email before he left, and they got a customer for more than just a day.
Hub EventsHub Events
13:51 01 Feb 24
Excellent experience from start to finish.
Marsha NeffMarsha Neff
01:08 31 Jan 24
I was very happy with ComfortPro heating and cooling. They came out when we was having that 0 degree weather when no one else would, even tho it was very late on a Sunday. Everyone was so nice , the workers did an amazing job and the owner came out after the job was done to make sure everything thing was done and that I was happy with everything. I highly recommend them!!
Jeffery AdamchakJeffery Adamchak
19:19 30 Jan 24
I had fault in my furnace that was hard to find at first. The comforters team figured it out and solved the problem!! They truly do great work and are pro's!! Definitely call them!
Amanda AeschlimannAmanda Aeschlimann
19:17 29 Jan 24
Great service and was able to answer all questions! Everyone was extremely kind!
John LienhardJohn Lienhard
04:13 23 Jan 24
Becky SmithBecky Smith
02:12 22 Jan 24
I am very happy with our experience !! ComfortPro recently installed a new furnace and a/c unit at my home. Everything is working great 🙂
Benjamin DoeringBenjamin Doering
14:57 18 Jan 24
Very professional HVAC company. Would recommend to anyone!
Lindsee PalmLindsee Palm
21:11 17 Jan 24
Kim SaidKim Said
17:30 17 Jan 24
I called ComfortPro in a panic cause my furnace went out in middle of night on a 1 degree day. They squeezed my emergency into their day quickly to help. Everyone that came into my home was wonderful and the new furnace is beautiful. I highly recommend. The owner Sokol truly cares for people's well being!
Robert HeidyRobert Heidy
02:08 16 Jan 24
Very much communication on when arriving and informative on what the problem was and fixing it with professionalism tysn
TALytle1TALytle1
20:29 14 Jan 24
A+ in communication, service and installation.
Bryan FrazierBryan Frazier
18:07 14 Jan 24
We Loved the 1:1 service that was given. All of our questions were answered, and no hard pitch sale. It was like talking with a friend about how to best navigate this situation, and get the most for our dollar. I have added their number, and email information to tell family/ friends who need service. If you need service this don’t look any further you are in trusted hands.
Elson YoderElson Yoder
20:29 12 Jan 24
Had a great experience with ComfortPro, very easy to work with and all of the employees I dealt with went above and beyond, as did Sokol.
Michael BerkeyMichael Berkey
22:41 11 Jan 24
Robert Settle, SrRobert Settle, Sr
20:40 11 Jan 24
ComfortPro provided prompt and courteous service for modification of my HVAC ductwork. I was impressed with both their timeliness and craftsmanship
Frances MassaroFrances Massaro
20:35 04 Jan 24
Comfort Pro did an excellent job of installing a tankless water heater. The owner is extremely knowledgeable and thorough. The installers did a great job of installing the new unit and removing the old water heater tank. They were polite, friendly and left the house and workspace perfectly clean.
raza khanraza khan
22:14 29 Dec 23
Thanks for helping
Scott BossartScott Bossart
19:31 26 Dec 23
These folks are great! They care about the customer and getting it right the first time. They progressed through a very high level of detail on the inspection to determine how the system is performing and if adjustments need to, or can be, made to gain optimal performance. While my Furnace was not cost effective to repair, the replacement crew and installation process was very professional, courteous, with the Furnace being neat, clean and properly installed. I am extremely pleased with the level of customer service and it is good to see an HVAC group care about the customer instead of merely trying to get sales. These folks are good and truly care about all of my system...all of them.
Mary Ann PuckyMary Ann Pucky
18:34 23 Dec 23
The owner and all technician are very professional and are always available when needed. Would never go anywhere else in the area. They are the best
RUSS ASHKETTLERUSS ASHKETTLE
22:27 21 Dec 23
High-quality work, very professional. From the start of the job to the finishes, the job everything was top shelf. Would highly recommend.
Judith SuggsJudith Suggs
16:31 16 Dec 23
Thank you Alex for your service.
Dave LawsonDave Lawson
03:35 15 Dec 23
Showed up on time very friendly polite and quality work recommended for all your hvac work
The BargThe Barg
17:53 13 Dec 23
Very informative. He took the time to diagnose the unit and was very knowledgeable. He also wrote up a quote that was very well priced below what I thought it would be. Great company.
Timothy OravitzTimothy Oravitz
22:06 08 Dec 23
I needed my elderly mother’s furnace inspected. They scheduled an appointment for me that accommodated my schedule while I was in town. Our technician Alex was great!
James CiskoJames Cisko
17:35 01 Nov 23
Great service
Johnson JimJohnson Jim
20:29 30 Oct 23
Always great service
Nathan PorterNathan Porter
16:02 29 Oct 23
The professionalism evident throughout this company was evident from the first phone contact. Everyone I spoke with or met in person was friendly and respectful. The new HVAC system and custom ductwork was installed within a few days without any disruption of my ability to enjoy being in my home. The gentlemen who completed the work were always on time and gave me notice prior to their arrival and departure. I'm happy to feel more confident that my home will be more comfortable for years to come.
Michael DayeMichael Daye
02:06 27 Oct 23
Where do I begin… this company is spectacular. Koli, the owner, and all of his staff are not only kind and understanding to individual circumstances, but stand by their work as well as their products. Utilize this company in confidence knowing you are getting the best Ohio has to offer… Thank you Koli, my family and I truly appreciate you!
Benjamin LehmanBenjamin Lehman
12:34 26 Oct 23
I have a boiler that is old enough to have voted for Eisenhower. On the first cool day of the year it decided to, of course, die - leaving me, and more importantly, my girlfriend and her children, in a very chilly, old house. I needed to see if I could find someone help to coax this ancient relic back to life.Enter Comfort ProFrom the get-go their team of Sokol and Alex let me know that even though my boiler was about as old as they can get, they would do whatever it took to fix it — and they did!Both of the main control components, the control board relay, as well as the gas valve, had both given up on life. Again, both of these components are antiques and even e-Bay was struggling to find suitable replacements. ComfortPro literally combed all of their connections across Ohio until they found the right replacements.During the entire process they would check in on me while we were waiting for parts to arrive just to make sure I was okay. That alone is something you never experience from most companies - the fact I was on their mind, even when they were working with other customers, means a lot.In the end, they found the parts in record time, put everything back together and the Boiler, who should probably be a museum piece, roared back to life! My girlfriend and I were walking around the house that night, drunk on heat! It was glorious - all made possible by the awesome crew of ComfortPro Heating and Cooling!
Mark KlingamanMark Klingaman
18:59 29 Sep 23
Very good company. The workers are respectful, knowledgeable and answered all of my questions. They did a Great Job. And the owner himself will do a follow up visit to make certain everything is up to his standard. I highly recommend this company 5 plus stars from me.
Mohamed RaghebMohamed Ragheb
14:37 22 Aug 23
Called to get service for AC, it was very easy to set up an appointment, got a text notification with details, a tech showed up on time and got us all fixed within 30 minutes. saved us from a hot day specially having young ones at the house!very honest tech, got us up and running and advised us what we need for the future.You can trust this company!Thank you for your great service!!
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